DescriptionPrimary AccountabilitiesResponsibilities:* Provide operational and user support for business system applications and related hardware that support division and corporate strategies* Respond to user questions, resolve user issues, escalate system problems to proper areas, and provide users with documents and tools to increase user capabilities within the application* Document and maintain business processes and business rules* Conduct user acceptance testing for business systems. Identifies opportunities for improved user acceptance testing processes and methodologiesRequirements* Experience with: Oracle Enterprise Performance Management (EPM), Enterprise Planning and Budgeting Cloud Service, Enterprise Profitability and Cost Management, Enterprise Data Managment Cloud Service, Oracle Integration Cloud* Groovy Language experience* Demonstrated experience providing customer-driven solutions, support or service* Basic knowledge and understanding of unit, functional, performance, and user acceptance testing* Basic knowledge and understanding of how technology can be used to automate business processes* Demonstrated experience documenting work processes and business rules* Demonstrated experience using business systems to provide customer serviceAdditional Skills:* Significant requirement gathering experience* Insurance or financial industry experience a plus* Python experience is a plus* Claude experience is a plus* Oracle: planning side experience would be a plusJob TypeContractCompensation45 - $55
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